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Post by ncc1701q on May 13, 2022 11:37:16 GMT
I ordered (in two seperate orders) the Another World-boxset and the picture disc/black vinyl/cd etc.
The packages arrived in the Netherlands, only to be held by customs for 2 weeks in order to add importtaxes for in total over €50.
The irritating thing is that, according to the shipping label, the packages come from Estonia, but the shipping manifest states Universal (UK) as sender, so that's what customs looks at apparently.
Why does QOL not keep a stock in Europe so European fans are not being overly taxed because of Brexit? I think the products are made in either the Netherlands or Germany, so that makes it even more weird.....
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Lord Fickle
Global Moderator 
Posts: 26,039
Likes: 11,259
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Post by Lord Fickle on May 13, 2022 12:30:16 GMT
I ordered (in two seperate orders) the Another World-boxset and the picture disc/black vinyl/cd etc.
The packages arrived in the Netherlands, only to be held by customs for 2 weeks in order to add importtaxes for in total over €50.
The irritating thing is that, according to the shipping label, the packages come from Estonia, but the shipping manifest states Universal (UK) as sender, so that's what customs looks at apparently.
Why does QOL not keep a stock in Europe so European fans are not being overly taxed because of Brexit? I think the products are made in either the Netherlands or Germany, so that makes it even more weird.....
Blame Brexit. 😡 I am on another forum where people complain about this, so it's not just QOL. |
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Lplix
Wordles & Heardles 
Pedagogue
Posts: 1,296
Likes: 1,017
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Post by Lplix on May 13, 2022 16:37:48 GMT
I ordered (in two seperate orders) the Another World-boxset and the picture disc/black vinyl/cd etc.
The packages arrived in the Netherlands, only to be held by customs for 2 weeks in order to add importtaxes for in total over €50.
The irritating thing is that, according to the shipping label, the packages come from Estonia, but the shipping manifest states Universal (UK) as sender, so that's what customs looks at apparently.
Why does QOL not keep a stock in Europe so European fans are not being overly taxed because of Brexit? I think the products are made in either the Netherlands or Germany, so that makes it even more weird.....
You’re right. consequently to these elephantine shipping costs I gave up some items, hoping to find them on other platforms with shipping costs that do not (or almost) exceed the cost of the product itself |
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Post by mikusguitarius on May 23, 2022 8:31:23 GMT
I am British. I voted to remain in the EU. Brexit is an absolute shitstorm. Apologies!! :-(
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Lord Fickle
Global Moderator
Posts: 26,039
Likes: 11,259
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Post by Lord Fickle on May 23, 2022 9:14:09 GMT
I am British. I voted to remain in the EU. Brexit is an absolute shitstorm. Apologies!! :-( Without getting political, it's hard to believe what we and other countries have been going through, and continue to go through over the last couple of years. The world seems to be a absolute shitstorm at the moment.  |
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Post by pimderks on May 23, 2022 19:25:08 GMT
I still haven't received my stuff. Only the boxset, the rest is still at customs somewhere |
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jeroeng
Dragonfly Trumpeter
Posts: 192
Likes: 178
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Post by jeroeng on May 24, 2022 7:05:23 GMT
I still haven't received my stuff. Only the boxset, the rest is still at customs somewhere  I haven't receved anything from Another World yet either... Really bugs me... Are you sure it is still at customs? Isn't it simply lost? And when you contact Queenonlineshop about it, they simply say 'It could last longer due to COVID, please check your post office once more'... Talking about customer service. |
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